"Control Group’s employees not only love their work and the promise it holds to change the world, but their workplace for valuing their contributions."
Crain’s Best Places to Work in NYC
We’re obsessed with how things work, get inspired by change and simply love to build stuff. So we hire people and take on projects that let us do just that.
Control Group is always on the search for creative and fearless strategists, technologists and designers. We work across many verticals – creating infrastructure, platforms, products and experiences with a user-centered approach. We look for seasoned individuals who are going to bring experience and energy, while leaving ego at the door.
If you are at the top of your field or headed there, and are interested in working in a creative, challenging environment and want to make a real, lasting impact – drop us a line. We'd love to hear from you.
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The engineer will provide support to clients on a variety of issues. The position includes: identifying, researching, and resolving technical problems; responding to telephone calls, email and personnel requests for technical support; documenting, tracking and monitoring the problem to ensure a timely resolution. The successful candidate would display technical competency, business acumen, client advocacy, and a high level of commitment to achieving the goals and to the principles that guide the company.
In this role, you will be responsible for working with key customer contacts at multiple levels. You will identify and align business and IT objectives, discover customer pain points, offer recommendations, develop budget strategies and recognize current and future IT needs. You will play an integral part in helping our customers avoid unplanned outages by providing proactive preventative guidance. You will achieve this through the development and maintenance of a support services plan and making recommendations for operational best practices both at tactical and strategic levels. You will manage “mission-critical” support escalations and serve as an active member of the account team with early engagement throughout the sales and project lifecycle.
The Senior Security Resource (Networking) will create a network to span from mobile devices connected wireless, through an internal network and out to the greater internet.
The Senior Project Manager will be responsible for successful planning and implementation of projects to ensure objectives are accomplished within designated timeframes.
The Coordinator will work under the direction of the Sr. Director of Marketing & Communications and collaborate closely with colleagues to write, design and produce proposals, presentations, awards, social media messaging, blog posts and other Marketing and Communications materials.
Control Group is seeking a Design Technologist to develop special projects. The principal responsibility of a Design Technologist is to creatively apply the right technologies in the development of new and beautiful digital experiences. This team member will play a key role in the design, development, and deployment of software and hardware systems. An ideal candidate would feel comfortable drawing from an existing knowledge pool to learn new technologies and tools. Such a candidate would also be expected to work in an Agile software development process. Strong creative thinking and analytical capabilities are essential.
We are looking for a friendly addition to our tech support team and work full-time onsite at one of our clients. As a Field Engineer, you will be part of the first line of support. It will be your job to assist and troubleshoot issues with our client onsite at their offices, log tickets in our ticketing system, answer support phone calls, and participate in a rotating on-call shift. Additionally, you will need to work cooperatively with the other CG onsite engineers at the client as well as back at our main office.
This team member will work closely with the Support, Communications and Product teams to deliver exceptional customer service through LinkNYC’s social media channels. The Community Specialist answers customer questions, finds bugs, enforces terms of service, offers advice and tips and serves as an advocate for the LinkNYC user community.
The Communications Manager creates, implements and oversees communications activities that effectively promote and position Intersection to media, influencers, civic leaders, prospective clients and potential hires to support overall business strategy. The position reports to the Director of Communications.
The Senior Security Resource (Software development) will be trusted to assist the developers in creating secure code. There will likely be many simultaneous smaller projects within the larger project development effort.
We believe that Quality Assurance starts when the project starts, not when the developers are finished. Quality Assurance Engineers are part of every project’s core team from beginning to end. We’re looking for Quality Assurance Engineers who don’t want to just make sure it isn’t broken, but want to make sure it’s the best of its kind.
The Sr. Marketing Coordinator brings a level of insight and strategy to new business pursuits, working with multiple marketing, technology and media leaders, in developing Intersection’s approach to specific clients and opportunities. The position reports to the Marketing Director, Services & Product and supports the new business and marketing efforts around Intersection’s professional services and technology product offerings. The position requires an excellent communicator, problem solver and action-oriented team player. Sr. Marketing Coordinators should have an understanding of the technology and media industry and the areas that Intersection works within.
We are looking for an urban strategist to join our team, thinking about technology deployed in shared public spaces. You’ll help us create the future, redefining the way our clients deploy technology in airports, transit hubs, convention centers, streets and sidewalks with focused research and recommendations, contributions to proposals, supporting research for larger consulting/clientfacing initiatives, and thought leadership. In addition to these opportunities, you’ll work on special projects of varying nature, allowing the right candidate to shape the direction of his or her work.